Privacy Policy

Effective Date: 01st May, 2025

Pappco Greenware Private Limited (“Company”, “we”, “our”, or “us”), operating under the brand Pappco Greenware, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

https://www.pappcob2b.com/

By using our website, you agree to the terms of this Privacy Policy.

1. Company Information

Legal Name: Pappco Greenware Private Limited
Brand Name: Pappco Greenware
Business Type: Eco-friendly Food Packaging Company
Registered Address:
Gala No. 7/8/9, T.V Industrial Estate, Hind Cycle Marg, Worli, Mumbai, Maharashtra 400030, India

2. Information We Collect

We may collect the following categories of personal data:

a. Personal Identification Information

  • Full Name
  • Email Address
  • Phone Number

b. Business Information

  • Company Name
  • GST Number

c. Transaction & Order Information

  • Billing Address
  • Shipping Address
  • Payment details (processed securely via PhonePe Payment Gateway; we do not store sensitive payment data)

d. Technical & Usage Data

  • IP Address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data

3. How We Collect Your Data

We collect your data through:

  • Website contact forms
  • Account registration
  • Newsletter subscriptions
  • Order placement and checkout
  • Cookies and tracking technologies
  • Customer support interactions

4. How We Use Your Information

We use your data for the following purposes:

  • Processing and fulfilling orders
  • Managing your account
  • Providing customer support
  • Sending transactional and marketing communications
  • Improving our website and services
  • Analyzing user behavior and performance
  • Complying with legal obligations

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your data under the following legal bases:

  • Consent – for marketing communications and cookies
  • Contractual necessity – to process and deliver orders
  • Legal obligation – for compliance with applicable laws
  • Legitimate interests – for improving services and fraud prevention

6. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website performance.

Types of Cookies We Use:

  • Essential cookies (required for website functionality)
  • Analytics cookies (e.g., Google Analytics)
  • Marketing cookies (e.g., Meta/Facebook Pixel)

By using our website, you consent to the use of cookies. You may control cookie preferences through your browser settings.

7. Third-Party Services

We may share your information with trusted third parties, including:

  • Payment processors (e.g., PhonePe)
  • Logistics and delivery partners
  • CRM and email marketing platforms
  • Analytics providers (Google Analytics)
  • Advertising platforms (Meta/Facebook Ads)
  • Communication tools (e.g., WhatsApp integrations)

These third parties are obligated to protect your data and use it only for specified purposes.

8. Data Sharing & Disclosure

We may disclose your information:

  • To service providers
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • In case of business transfers (e.g., merger, acquisition)

We do not sell your personal data.

9. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes outlined in this policy
  • To comply with legal and regulatory requirements
  • To resolve disputes and enforce agreements

10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet is 100% secure.

11. Your Rights (GDPR & Applicable Laws)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request the deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability

To exercise these rights, contact us at:
digital@pappcoindia.com

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

13. International Data Transfers

As we serve both Indian and international users, your data may be transferred and processed outside your country. We ensure appropriate safeguards are in place in compliance with applicable laws.

14. Links to Third-Party Websites

Our website does not contain links to external websites. We are not responsible for the privacy practices of such third-party sites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

16. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: digital@pappcoindia.com

WhatsApp: +91 96191 10637